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Hotel Silken Puerta America - Madrid

Avenida De America, 41, Madrid, Spain, 28028  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Hotel Silken Puerta America - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 22.35 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

With its special location halfway between the city and the airport, the owners of the Silken Puerta America hotel wanted to do something special. And they did. They took 22 architects and let them each design a floor. The result is a hodgepodge of designs that are delightful and welcoming. Even the bar, restaurant, façade, gardens, public lighting and car park had their own architects.

Verified Reviews:

  • Fitness centre on the top floor - Heated pool - Car parking - A bit expensive
  • Breakfast buffet was exceptional - Service was excellent - Free wi-fi - Highly recommend
  • Superb designed rooms - Great bar and restaurant - Small pool and spa area
  • Room was well equipped - Roof bar is a great place - Great views - Staff were friendly
  • A little bit far from the city - Close to the metro - Modern design - Bad service

Overview

The 5-star Silken Puerta America Hotel provides a traditional accommodation to stay in Madrid. The hotel opened its doors in 2005 and was remodeled in 2008.

The property is located 2.7 km away from Paseo de la Castellana. Silken Puerta America Hotel boasts a stunning location close to a museum and a palace.

Aside from using a meeting room, a slide projector and fax/photocopying services on-site, guests can take advantage of trade fairs, embassies and convention centers nearby.

Barajas airport is located 20 minutes' drive away from Silken Puerta America Hotel.

Rooms

This hotel comprises of presidential two-bedroom queen suite, deluxe second floor queen room and elegant queen room that come with chic décor as well as high-speed internet, TV, a closet, a trouser press and direct dial phone. The rooms have a spectacular view over the street. They also feature en suite bathrooms fitted with a shower, complimentary toiletries and dressing gowns.

Eat & Drink

Guests can start their day with buffet breakfast served at the café. The hotel has a large restaurant serving international meals. At the small garden bar guests will enjoy a selection of champagnes, cocktails and coffee. Situated 100 meters from the venue Oam Thong and El Coto del Casar serve a variety of food.

You can start your day with a buffet breakfast, which costs EUR 22 per person per night. 

Services

Residents will benefit from free shuttle service, wedding services and porter service.

Relax

Along with a health club, a spa centre and a Jacuzzi, guests will appreciate steam baths, Turkish bath and massage on the premises. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at EUR 22.35 per day.

Year renovated:   2008.  Number of floors:   12.  Number of rooms:   315.

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Facilities

General

  • No smoking on site
  • No parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in/ -out
  • No pets allowed
  • No wheelchair access
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Lobby
  • Multilingual staff
  • Mobile phone network

Sports & Fitness

  • Fitness centre
  • Diving
  • Canoeing
  • Sailing
  • Boating
  • Pedal boating
  • Tobogganing
  • Badminton
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's play area

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Night club
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Electric kettle
  • Dishwasher

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 2 years
Cot FREE
Existing bedding FREE
One child
3 - 12 years
Existing bedding FREE
Extra bed EUR 60
Children above
12 years or adults
Extra bed EUR 60
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Hotel Silken Puerta America - Madrid Madrid location
Show big map »

Hotel Address:

Avenida De America, 41, Madrid, Spain, 28028

Get directions
Airports
Train
  • Chamartin Station
    2.3 mi
Underground
  • Cartagena
    1000 ft
  • Prosperidad
    2000 ft
Restaurants
  • Lagrimas Negras (cuisine: Spanish)
    0 ft
  • Oam Thong (cuisine: Thai)
    300 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Silken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Rooms and availability

Hotel Silken Puerta America photos Room
Club Room
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Dressing area
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Make-up mirror
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Private TV channels
  • Wake up service
  • Radio
Hotel Silken Puerta America photos Room
Club Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Hotel Silken Puerta America photos Room
Standard Run Of House Room Assigned On Arrival
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Heating
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Phone in bathroom
  • Make-up mirror
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Private TV channels
  • Computer hookup
  • Radio
Room Description:

Standard Room Room Type Assigned on Arrival

Hotel Silken Puerta America photos Room
Junior Suite
City view
  • Room size:

    540 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Heating
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Soundproofed windows
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Make-up mirror
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Private TV channels
  • Wake up service
  • Computer hookup
  • Radio
Hotel Silken Puerta America photos Room
Superior Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

Deluxe|DOUBLE DELUXE SUPERIOR

Hotel Silken Puerta America photos Room
Deluxe Double Room
City view
  • Room size:

    270 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Dressing area
  • Soundproofed windows
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Make-up mirror
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Private TV channels
  • Wake up service
  • Computer hookup
  • Radio
Hotel Silken Puerta America photos Room
Deluxe Single Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Queen-size bed, 2 Single beds

  • Check Prices
Room Description:

DOBLE USO INDIVIDUAL DELUXE. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Hotel Silken Puerta America photos Room
Executive Suite
  • Room size:

    650 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Heating
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Facilities for disabled
  • Slippers
  • Work desk
  • Dressing area
  • Electronic key card
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Make-up mirror
  • Toilet
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Private TV channels
  • Computer hookup
  • Radio
Standard Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
Room Description:

DOUBLE STANDARD. BED & BREAKFAST. Non refundable

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe
  • Facilities for disabled
  • Work desk
  • Electronic key card
  • Bathroom:Bathroom
  • Hair dryer
  • Make-up mirror
  • Bedding:Cots available
  • Dining:Mini-bar
  • Media:Cable TV
  • Private TV channels
  • Radio
Room Description:

SUITE INDIVIDUAL ESTÁNDAR. BED & BREAKFAST. Bar/Pvp rate. Non refundable

Elegant Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Computer hookup
  • Radio
Room Description:

[NON REFUNDABLE] Elegant Queen Non refundable

Elegant Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Elegant Single Non Refundable

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • Computer hookup
Room Description:

Superior|Habitación Doble Superior (Cama doble)

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Superior|Superior Single Zaha Hadid Non Refundable

Executive Deluxe Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • Computer hookup
Room Description:

Deluxe|Executive Deluxe Room Non Refundable

Executive Deluxe Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Executive Deluxe Single Non Refundable

Executive Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Computer hookup
  • Radio
Room Description:

[NON REFUNDABLE] Executive Queen Non Refundable

Executive Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Deluxe|Executive Single Non Refundable

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Direct dial phone number
  • Bathroom:Bathroom for disabled
  • Hair dryer
  • Dining:Mini-bar
  • Media:Cable/satellite TV
  • Radio
Room Description:

DOUBLE LUXURY. BED & BREAKFAST. Non refundable

Luxury Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE LUXURY. BED & BREAKFAST. Standard rate

Hotel Silken Puerta America Location

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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Paseo de la Castellana 1.4 mi
    28046 MadridSpain
  • Plaza de Cibeles1.9 mi
    Calle Alcala and Paseo de Recoletos
  • Paseo del Prado 2.2 mi
    Paseo del Prado Paseo Del Prado, 1
  • Puerta de Alcala 1.8 mi
    Plaza de la Independencia, 1
  • Puerta de Europa - Torres Kio 2.0 mi
    Plaza de Castilla

Restaurants nearby

  • Lagrimas Negras0 ft

    Address: Avenida de America, 41
    Phone: 917445400

    81% likes this, based on 99 reviews
    Cuisine: Spanish
    Price Range: USD 49 - USD 83

  • Mad Restaurant100 ft

    Address: Avenida de America, 41
    Phone: +34 911 26 03 33 ‎

    72% likes this, based on 40 reviews
    Cuisine: International
    Price Range: USD 36 - USD 49

  • Restaurante el Molino Viejo500 ft

    Address: C/Corazon de Maria 32
    Phone: 915 199 375

    69% likes this, based on 32 reviews
    Price Range: USD 39 - USD 156

  • Oam Thong300 ft

    Address: Calle del Corazon de Maria, 7
    Phone: 91 080 18 92

    62% likes this, based on 109 reviews
    Cuisine: Thai
    Price Range: USD 1 - USD 60

  • El Coto del Casar500 ft

    Address: Calle Corazon de Maria, 30
    Phone: +34 914168502

    78% likes this, based on 41 reviews

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Silken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge

Cities nearby
  • Coslada hotels - 11 km
  • Alcorcon hotels - 13 km
  • Getafe hotels - 13 km
  • Boadilla del Monte hotels - 15 km
  • Alcobendas hotels - 15 km
  • Majadahonda hotels - 16 km
  • Pozuelo de Alarcon hotels - 10 km
  • Leganes hotels - 11 km
  • San Sebastian de los Reyes hotels - 16 km
  • San Fernando De Henares hotels - 14 km

Hotel Silken Puerta America Reviews

Guest reviews are submitted by our customers after their stay at Hotel Silken Puerta America

8.0
FabulousBased on1697 reviews

Guest reviews

  • Older travelers
    5.8

    The Silken Puerta America is renowned to have been designed by 19 top designers. This was a true amazing experience to stay there at booking price.

    The hotel staff does not provide a 4 star experience. We stayed during a week-end and experienced many noisy experiences - It must be said that there is a night-club in this hotel which attract a lot of people. Pay attention to the towels as we did experience having dirty ones.

  • Single
    9.6

    nice style hotel a little bit far from the centre

  • Couple
    9.2

    It was excellent the room decor, comfort and overall feel was excellent,

    The menu choice in restaurants wasnt great didnt really cater for normal tastes, nightclub on top floor was lovely but the drinks were very very expensive as was breakfast,but overall was a lovely hotel although at the rates in the hotel guide of 850 euro per night I wouldnt recommend, but if you got a special offer as I did it was great.

  • Couple
    7.0

    The thing I liked the most was the design of the floor's and the room'S. The skyline bar was very nice as was the downstairs bar and the outdoor garden. The stuff was excellent, very helpfull at all times.

    The pool was very small and very dark in the during of the day.

  • Single
    4.2

    Not enough value related to the price. I may not find the dryer in the bathroom, but you didnt have it. And I dont like the open style door in the bathroom because its too cold after shower. Room was smaller then the picture. Location is not good as well.

  • Couple
    9.4

    the personal very good restaurant exellent service and food rooms very orginal toproof bar very nice view over madrid (discothek),

    in the bathroom only duch The breakfast room is no nice ,very simple

  • Couple
    9.2

    This hotel is a place everybody should stay at least once. Great designs, the rooms are amazing and comfortable. I´d like to go ba ck again and sleep in a different room, I might have to go and try them all. I loved it. It made our weekend really especial.

    The pool is quite small.

  • Couple
    9.6

    The hotel is located approximately five minutes from the local Metro station, which is good as all the main sights in Madrid are accessible using this. The hotel staff are very polite and helpful, they were willing to help us with any questions we had. On arrival we had a wide range of floors/rooms to choose from, which took a while as they all looked fantastic. Overall, we were over the moon with this choice of hotel and would gladly return and recommend it to anyone looking to spend time in Madrid.

  • Single
    8.4

    Staff was quite cooperative and warm

    Wifi is very poor, every time has to re enter the passoword etc, my official emails didnot work due to some conflict with the hotel server. I was staying at floor 11, signals were very week, I hardly could login daily as not comfortable with the speed of internet

  • Single
    7.0

    Good location when coming from the airport, quite far from the center though. Metro station is very close but many stations away of where the real live of Madrid is...

  • Family with children
    7.4

    hotel is interesting, but location is poor, in the photos more impresive, its more 4 star hotel, breakfast is exellent, staff is very good, but pool is fairly poor, sauna was cold, the rooms are interesting, one time you stay and its more than enough.

    spa area, sauna is cold, pool is not attractive and to go there, you have to pass by the bar outside.

  • Couple
    7.4

    Everything was great. We like the fact that we have an option to pick which room look we liked. It was very different from other hotels.

    Room service did take longer than we thought it would be but otherwise the service was great. The food was warm and delicious. The wifi in our room was very weak, barely any signal in the room.

  • Group of friends
    7.4

    Great staff, interesting design experience, excellent breakfast buffet;

    Shower very small and floods the floor; bedside tables too high; bed very low off the floor; no place to put toiletries...

  • Older travelers
    8.8

    Interesting design, excellent restaurant, good service, nice breakfast. We liked the uniqueness of the hotel

    the rooms ar on the smaller side and that you cant see other floors

  • Older travelers
    10.0

    Wonderful staff great service and very helpful , Maria is a very friendly and always us has silly face.very clean always on top of things I enjoyed my staying there , and I will do it again .Thank you silken hotel.

    Almost erecting about it was great.

How to reach hotel

hotel Hotel Silken Puerta America - Madrid Madrid location
Show big map »

Hotel Address:

Avenida De America, 41, Madrid, Spain, 28028

Get directions
Airports
Train
  • Chamartin Station
    2.3 mi
Underground
  • Cartagena
    1000 ft
  • Prosperidad
    2000 ft
Restaurants
  • Lagrimas Negras (cuisine: Spanish)
    0 ft
  • Oam Thong (cuisine: Thai)
    300 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    12
  • Number of rooms:
    315

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridHotel Silken Puerta America

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Spain

Use Badge