Hotel Puerta America - Madrid

Avenida De America, 41, Madrid, Spain, 28028show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  1666 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

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Overview

The 5-star Silken Puerta America Hotel provides a traditional accommodation to stay in Madrid. The hotel opened its doors in 2005 and was remodeled in 2008.

The property is located 2.7 km away from Paseo de la Castellana. Silken Puerta America Hotel boasts a stunning location close to a museum and a palace.

Aside from using a meeting room, a slide projector and fax/photocopying services on-site, guests can take advantage of trade fairs, embassies and convention centers nearby.

Barajas airport is located 20 minutes' drive away from Silken Puerta America Hotel.

Rooms

This hotel comprises of presidential two-bedroom queen suite, deluxe second floor queen room and elegant queen room that come with chic décor as well as high-speed internet, TV, a closet, a trouser press and direct dial phone. The rooms have a spectacular view over the street. They also feature en suite bathrooms fitted with a shower, complimentary toiletries and dressing gowns.

Eat & Drink

Guests can start their day with buffet breakfast served at the café. The hotel has a large restaurant serving international meals. At the small garden bar guests will enjoy a selection of champagnes, cocktails and coffee. Situated 100 meters from the venue Oam Thong and El Coto del Casar serve a variety of food.

You can start your day with a buffet breakfast, which costs EUR 22 per person per night. 

Services

Residents will benefit from free shuttle service, wedding services and porter service.

Relax

Along with a health club, a spa centre and a Jacuzzi, guests will appreciate steam baths, Turkish bath and massage on the premises. On-site fitness amenities include a gym and a fitness centre.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site at EUR 22.35 per day.

Year renovated:   2008.  Number of floors:   13.  Number of rooms:   315.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 22.35 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Diving
  • Canoeing
  • Sailing
  • Boating
  • Pedal boating
  • Tobogganing
  • Skiing
  • Badminton
  • Basketball
  • Golf course
  • Table tennis
  • Squash
  • Aerobics

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter
  • Welcome pack

Dining

  • Full board
  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Gluten-free meals
  • Brunch
  • Lunch
  • Dinner
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Casino
  • Night club
  • Garden area
  • Leisure/ TV room
  • Bungalows
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Individual heating
  • VIP room facilities
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Terrace
  • Balcony
  • Wardrobe
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
National Auditorium of MusicNational Auditorium of Music2700 ft
Cruz del RayoCruz del Rayo3000 ft
CartagenaCartagena700 ft
ProsperidadProsperidad1700 ft
America AvenueAmerica Avenue2000 ft
Parque de las AvenidasParque de las Avenidas2000 ft
Diego de LeónDiego de León2300 ft
Alfonso XIIIAlfonso XIII2700 ft
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Lagrimas NegrasLagrimas Negras0 ftAvenida de America, 41
Oam ThongOam Thong300 ftCalle del Corazon de Maria, 7
Mad RestaurantMad Restaurant100 ftAvenida de America, 41
El Coto del CasarEl Coto del Casar500 ftCalle Corazon de Maria, 30
Restaurante el Molino ViejoRestaurante el Molino Viejo500 ftC/Corazon de Maria 32
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Puerta de AlcalaPuerta de Alcala1.3 mi
Puerto del SolPuerto del Sol2.3 mi
Royal PalaceRoyal Palace2.8 mi
plaza d'Espanaplaza d'Espana2.4 mi
Atocha's Train StationAtocha's Train Station2.5 mi
Santiago Bernabeu StadiumSantiago Bernabeu Stadium1.2 mi
Retiro ParkRetiro Park1.9 mi
Parque del OesteParque del Oeste2.7 mi
CallaoCallao2.4 mi
Paseo de la Castellana Paseo de la Castellana 1.4 mi 28046 MadridSpain
Puerta de Alcala Puerta de Alcala 1.8 miPlaza de la Independencia, 1
Plaza de CibelesPlaza de Cibeles1.9 miCalle Alcala and Paseo de Recoletos
Puerta de Europa - Torres Kio Puerta de Europa - Torres Kio 2.0 miPlaza de Castilla
Paseo del Prado Paseo del Prado 2.2 miPaseo del Prado Paseo Del Prado, 1
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Getting around
Airports
Barajas (MAD)6.8 mi
Torrejon Afb (TOJ)12.7 mi
Train
Chamartin Station2.3 mi
Underground
Cartagena1000 ft
Prosperidad2000 ft
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Reviews
8.0
FabulousBased on  1666  reviews
  • 5.8
    Guest rating

    The Silken Puerta America is renowned to have been designed by 19 top designers. This was a true amazing experience to stay there at booking price.

    The hotel staff does not provide a 4 star experience. We stayed during a week-end and experienced many noisy experiences - It must be said that there is a night-club in this hotel which attract a lot of people. Pay attention to the towels as we did experience having dirty ones.

  • 9.6
    Exclusive

    nice style hotel a little bit far from the centre

  • 9.2
    Superb

    It was excellent the room decor, comfort and overall feel was excellent,

    The menu choice in restaurants wasnt great didnt really cater for normal tastes, nightclub on top floor was lovely but the drinks were very very expensive as was breakfast,but overall was a lovely hotel although at the rates in the hotel guide of 850 euro per night I wouldnt recommend, but if you got a special offer as I did it was great.

  • 7.0
    Very good

    The thing I liked the most was the design of the floor's and the room'S. The skyline bar was very nice as was the downstairs bar and the outdoor garden. The stuff was excellent, very helpfull at all times.

    The pool was very small and very dark in the during of the day.

  • 4.2
    Guest rating

    Not enough value related to the price. I may not find the dryer in the bathroom, but you didnt have it. And I dont like the open style door in the bathroom because its too cold after shower. Room was smaller then the picture. Location is not good as well.

  • 9.4
    Exclusive

    the personal very good restaurant exellent service and food rooms very orginal toproof bar very nice view over madrid (discothek),

    in the bathroom only duch The breakfast room is no nice ,very simple

  • 9.2
    Superb

    This hotel is a place everybody should stay at least once. Great designs, the rooms are amazing and comfortable. I´d like to go ba ck again and sleep in a different room, I might have to go and try them all. I loved it. It made our weekend really especial.

    The pool is quite small.

  • 9.6
    Exclusive

    The hotel is located approximately five minutes from the local Metro station, which is good as all the main sights in Madrid are accessible using this. The hotel staff are very polite and helpful, they were willing to help us with any questions we had. On arrival we had a wide range of floors/rooms to choose from, which took a while as they all looked fantastic. Overall, we were over the moon with this choice of hotel and would gladly return and recommend it to anyone looking to spend time in Madrid.

  • 8.4
    Superb

    Staff was quite cooperative and warm

    Wifi is very poor, every time has to re enter the passoword etc, my official emails didnot work due to some conflict with the hotel server. I was staying at floor 11, signals were very week, I hardly could login daily as not comfortable with the speed of internet

  • 7.0
    Very good

    Good location when coming from the airport, quite far from the center though. Metro station is very close but many stations away of where the real live of Madrid is...

  • 7.4
    Very good

    hotel is interesting, but location is poor, in the photos more impresive, its more 4 star hotel, breakfast is exellent, staff is very good, but pool is fairly poor, sauna was cold, the rooms are interesting, one time you stay and its more than enough.

    spa area, sauna is cold, pool is not attractive and to go there, you have to pass by the bar outside.

  • 7.4
    Very good

    Everything was great. We like the fact that we have an option to pick which room look we liked. It was very different from other hotels.

    Room service did take longer than we thought it would be but otherwise the service was great. The food was warm and delicious. The wifi in our room was very weak, barely any signal in the room.

  • 7.4
    Very good

    Great staff, interesting design experience, excellent breakfast buffet;

    Shower very small and floods the floor; bedside tables too high; bed very low off the floor; no place to put toiletries...

  • 8.8
    Superb

    Interesting design, excellent restaurant, good service, nice breakfast. We liked the uniqueness of the hotel

    the rooms ar on the smaller side and that you cant see other floors

  • 10.0
    Exclusive

    Wonderful staff great service and very helpful , Maria is a very friendly and always us has silly face.very clean always on top of things I enjoyed my staying there , and I will do it again .Thank you silken hotel.

    Almost erecting about it was great.

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Highlights
8
FabulousBased on  1666 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Spain

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-out07:00-12:00FREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Barajas (MAD)6.8 mi
Torrejon Afb (TOJ)12.7 mi
Train
Chamartin Station2.3 mi
Underground
Cartagena1000 ft
Prosperidad2000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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